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Delivery 4-5 days
UK delivery £3.95
Europe & Irish Republic £6.95
Rest of the World £10.95
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14 days money back guarantee
Frequently asked questions
What are the prices of your dresses?
What are the sizes for your dresses?
Can you do bigger sizes or different colours for your dresses?
What type of fabric do you use for your dresses?
What is the wash care for your dresses?
Would you send sample fabric for your dresses?
Would you send the dresses to my choice of delivery address?
Do you have a paper catalogue?
How do I buy and pay for your dresses?
What's the delivery time for your dresses?
Do you have any stores where I can try on your dresses?
How do I know what size dress to order?
What happens if the dresses don't fit and I need them in different sizes?
What if I've changed my mind and don't want them anymore?
What if the dresses are wrong or damaged?
After a return, when will I be credited?
What are the prices of your dresses?
Prices for our flower girl dresses are from £39 to £89 each. When we run a sale dresses may be less than £39.
What are the sizes for your dresses?
Our dresses can start from 1 year to 8 years old, depending on the design of the dress. To get the complete sizes for each dress, you need to go to the detail page of the dress you are interested in, scroll down the button marked 'size', from there you can see all the sizes available for that particular dress.
Can you do bigger sizes or different colours for your dresses?
Yes we can. Please call us or email to find out more about our made-to-measure service.
What type of fabric do you use for your dresses?
We use a range of fabric, but mostly Vietnamese silk mix (mix 30:70 polyester), taffeta (polyester), organza, satin and tulle.
What is the wash care for your dresses?
These are different depending on the designs, but generally speaking most of our dresses are made so that they are machine washable or hand-washed rather than Dry Clean Only. You can see the exact washing instruction for each style in the detail page of each dress. Our premium range dresses are Dry Clean Only.
Would you send sample fabric for your dresses?
No. To keep our costs low we do not offer a swatch option.
Would you send the dresses to my choice of delivery address?
Yes, we can arrange for your order to be delivered to several addresses, if your flower girls are in split locations. We will just charge you our standard rate per delivery address.
Do you have a paper catalogue?
No, this is another way of us keeping our running costs low, so our dresses are affordable.
How do I buy and pay for your dresses?
You can buy via our website and pay with your debit or credit cards via the secure PAYPAL payment system. Or you can call though your order on 020 7733 4223 (lines open, 10.00am-3.00pm), with this option, we will need you to arrange a direct bank transfer or send us a cheque. Please note all dresses must be paid for in full before despatch.
What's the delivery time for your dresses?
We can dispatch the dresses between 4-5 working days, subject to availability. If a particular dress is out of stock we will call and let you know when the dress is next in stock, you have the option to either proceed with the order or cancel it.
Do you have any stores where I can try on your dresses?
We do have a number of stores around the country who stock our brand, but they don't all carry every style within our range, so there is no guarantee that we can arrange this for you. However, you can call us or email us and we will do our best to help.
How do I know what size dress to order?
It's easy, just follow our measurement instructions from the sizing page on your left navigation.
What happens if the dresses don't fit and I need them in different sizes?
You can send the dresses back to us and we will exchange them for whatever size you would like, depending on availability.
What if I've changed my mind and don't want them anymore?
You have 14 days from the date of receipt to let us know you would like to return the dresses. Please arrange for the dresses to be sent back to us. We will refund your money in full (excluding the postage and packing costs where applicable).
What if the dresses are wrong or damaged?
You need to email us at enquiries@perfumeriver.co.uk and arrange for the dresses to be sent back to our registered office: Perfume River UK Ltd., 77 Ruskin Walk, Herne Hill, London SE24 9NA, United Kingdom. We can then either refund your money in full or arrange for a replacement, the decision will be yours.
After a return, when will I be credited?
Please allow 14 working days for returns to be processed once they have reached our office. We will endeavour to do this sooner if we are able.
If you have a question that's not listed above - you can either email enquiries@perfumeriver.co.uk or call 0207 733 4223


