This privacy policy explains what information we collect on our website, how and when it is collected and what we use it for. If you have additional questions which are not answered here, please contact us with your specific query.

• Website security
• E-mail and contact address
• Unsubscribing from e-mails
• Telephone numbers
• Correspondence with Perfume River
• Bank card information

Website security

When you place an order from our website, we collect certain information to enable us to process your transaction and deliver your order. This includes your full names, e-mail address, delivery address, order details and contact telephone number, in case of any problems that may arise with the order.

We will use this information to process your transaction and dispatch your order. Your payment details are held securely by PayPal, the online payment system we use to process payments.

E-mail and contact address

We value our customers, and our priority is to ensure your personal information is secure and your privacy is respected. We will never sell or rent the information you provide to us, to any unconnected third party for marketing purposes.

When you register with us, you have the option to opt in to receiving e-mail updates about our products and promotions. If you have not selected this option, then we will only contact you with any query specific to your order.

Unsubscribing from e-mails

To stop receiving e-mail updates about our special promotions or new products, please contact us so we can amend your details accordingly.

Telephone numbers

We keep a secure database of all our customers' telephone numbers, provided to us when you register on our website. This enables us to contact you quickly if there is a query on your order.

Correspondence with Perfume River

We keep a record of any correspondence you send us, including e-mail messages, as this helps us to track any problems or concerns you may have. We keep a record of your purchases so that we can deal quickly with any order issues.

Bank card information

We use the secure payment system PayPal to accept payments. PayPal is safe, fast and secure way to pay online. Your credit card or any other bank card details are held only by PayPal. This information is never shared or disclosed to any third parties without your consent. For more information please visit www.paypal.co.uk.